Samisonline.com is the UK’s one-stop Afro-Caribbean Online Superstore. We are specialists in groceries and original products of the highest quality.
Orders received from Monday to Thursday before 12pm are delivered the next day (delay or logistics issues may affect our next day guarantee). Orders placed after 12pm on Thursdays will be dispatched the following Monday, with the exception of Saturday deliveries which will be dispatched on Saturdays only if Saturday delivery service is selected bu customer upon checkout.
Defective or wrongly delivered products must be reported with evidence/proof either in form of photos or videos. We may not accept such claims for refund or redelivery if evidences are not collected by the customer. It is our process to request evidences in the event of any claims. This is done without bias or prejudice and the consumers statutory rights are unaffected.