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Privacy Policy


6.1 For quality and monitoring purposes we may record telephone calls made to and from our Samis Online Customer Service team.

6.2 In assessing your request for delivery of groceries from us we may make enquiries about you including searching your records held by credit reference agencies. We may also check your details held by other security and fraud prevention schemes.

6.3 As a valued customer of we respect your privacy. The personal information that you give us is held with care and security. We do not sell, rent or transfer this information to third parties for their marketing purposes unless you agree otherwise.

6.4 At the time of your registration you will be asked to create a password. Please keep this secret, as you are entirely responsible if you do not maintain the confidentiality of your password. You are entirely responsible for all orders placed with us or information given to us under your e-mail address in combination with your password. You must immediately notify us of any unauthorised use of your e-mail address and/or password or any breach of security known to you.

6.5 Please note that external websites that you access through are NOT covered by our ‘Privacy Notice’ and ‘Terms and Conditions’ at large.